TERMS & CONDITIONS

TERMS

This policy manages your use and participation of the Iron Bond Fitness Website and the Iron Bond Fitness Mobile Application, MindBody Online. The Website and the MindBody App were created to grant individuals usage to sign up and purchase single workouts or workouts packages or contracts. MindBody allows the user to select the appropriate workout/series, purchase and register and unregister for workouts with Iron Bond Fitness.

RESERVATIONS/PURCHASES

In order for you to sign up for a program, you must purchase the workout(s) in advance. The first step of this process is to download the MindBody App or proceed to Link, and create an account with a username and password under Iron Bond Fitness. Upon first creating this profile, you will receive a free week of Group Workouts, not Small Group Training. This free week will begin at the first workout, whether that be Small Group Training or a Group Workout that you participate in (not the day you sign up online). After your complimentary week is up, you must purchase workouts online via MindBody or in person at IBF. Without purchasing, you will be unable to reserve a workout.

  • You should be aware that drop in workouts and workout packs do expire after a certain amount of time after the purchase.

  • Iron Bond Fitness accepts all major credit cards online and in store, however cash payments may only be made at the Iron Bond Fitness location.

  • You may reserve the workout at anytime up until the class start time, however reservations are not always guaranteed if the spots are full. You may be added to the waitlist.

  • Privileges and participation in workouts may be suspended or discontinued if you fail to pay in advance or when your charges are due.

Group Workout/Small Group Training Terms & Policies

  • First and foremost, your safety and efficiency is the most important aspect of a successful workout and a great experience. Please inform the coach of any pain or injuries that you are experiencing that might hinder you from completing certain exercises. The coach needs to be aware so that proper modifications and regressions can be implemented. Do NOT work through pain. Talk to your coach.

  • All of your personal belongings must be placed in the cubbies at Iron Bond Fitness. Coats may be hung on the hooks. However, IBF will not be held responsible for any lost, stolen or damaged items. IBF believes in proper conduct and courtesy and will help in any way that is possible in finding lost items.

  • Please do not be on the phone talking or texting during the Group Workouts or Small Group Trainings. This is a quick 45 minutes that you pay for, and the coaches and your specific training deserves your respect and focus.

  • If you do not reserve your spot for a workout, and you show up and the event is full, it is up to the discretion of the coach for quality and safety purposes if you will be allowed to participate or not.

  • For clients showing up late to class, we understand this happens. Please do not make this a habit, however, you may quietly take your place on the floor and warm up as the explanation is happening to create less distractions for those trying to listen, and so that you yourself can hear what the workout format is and what the workout will entail.

  • For clients who need to leave class early and plan to skip cool down, we kindly ask that you please inform the coach before the workout has begun and exit quietly.

 

CANCELLATION POLICY

Iron Bond Fitness maintains a 4 hour cancellation policy. If you are running late or cannot make class, please contact the studio via email, ironbondfitness@gmail.com or via phone 203-927-8702. The group workout will be added back to your account if you cancel in this timely fashion. Your spot can be given away to a waitlist or walk-in client if you are a no-show or if we have not heard from you. However, if you are on the waitlist, please be sure to check the app or your email to be sure you have been added into the workout. If your schedule changes and you are on the waitlist and can no longer make it, please remove your name from the list.

You may cancel your reservation via the app, by calling or emailing Iron Bond Fitness. If it is before the 4 hour block, log into your MindBody account and remove your name by clicking “unreserve.”

REFERRAL PROGRAM

Refer a friend to Iron Bond Fitness and receive a free group workout! Keep referring friends and you’ll keep receiving free stuff!

MINORS

Participants must be 16 years of age or older to take part in programs. Between the ages of 16 and 17, a parent or guardian needs to sign the waiver of liability.

Buyer’s Right to Cancel:

If for any reason, Iron Bond Fitness’s Group Workouts do not meet your standards it is the buyer’s right to cancel at any time throughout their program contract. The services bought are unique and purchased in individual workout packs. The automatic monthly service for individual workout packs can be terminated or upgraded at any time. Request for cancellation needs to be in a written letter or email including the reasoning for discontinuing services.